In-store Return and Exchange Policy

Regular priced items may be exchanged or returned that are unworn with original packaging and resalable condition up to October 13th, 2024.This excludes wigs, makeup, masks,,hoisery and clearance items ending in $0.97 or $0.98 all of which are considered final sale.

All purchases including regular priced items made between October 14th and November 1st 2024 are final sale.

Online Return and Exchange Policy 

Regular priced items may be exchanged or returned that are unworn with original packaging and resalable condition up to October 13th, 2024.This excludes wigs, makeup, masks,,hoisery and clearance items ending in $0.97 or $0.98 all of which are considered final sale.

All purchases including regular priced items made between October 14th and November 1st 2024 are final sale.


We will not refund original shipping charges or charges for return shipping.
Refunds will be applied within 7-10 business days from the date the product has been received to our returning address.

Returns or exchange requests are to be emailed to shop@glowparties.ca

How do I return/exchange items online?

1. Send us an email us at shop@glowparties.ca .If eligible for return: a Return Authorization number with instructions will be sent by email.
2. Simply follow the instructions in your email to return the item to us.
3. We will send you a notification email once we have received and processed your returned item. Refunds for the total (not including shipping charges) will be credited to original method of payment. 

A return fee of $5.00 will apply to cover restocking costs, and will be deducted from the refund amount. Please allow 3-5 business days to arrange for your exchange, not including delivery time.